Privacy Policy

Last Updated: October 19, 2026

Cerolux ("we," "us," or "our") operates https://cerolux.com. We respect your privacy and are committed to handling personal information responsibly.

Information We Collect

Depending on how you interact with our website, we may collect:

• Name and contact information

• Email address and telephone number, if provided

• Billing and shipping information

• Order details and purchase history

• Customer service communications

• Device, browser, and usage information

• Cookies and similar tracking information

Payment information is processed through our payment service providers. We do not need to store full payment card details to fulfill your order.

How We Use Personal Information

We use personal information to:

• Process payments and fulfill orders

• Arrange shipping and delivery

• Provide customer assistance

• Send order confirmations and delivery updates

• Detect and prevent fraud

• Improve our website and shopping experience

• Meet applicable legal obligations

• Provide marketing communications where permitted

Sharing Personal Information

We may share necessary personal information with service providers supporting our operations, including Shopify, payment processors, shipping providers, customer support providers, and analytics or advertising services.

These providers process information as needed to perform their services, subject to applicable privacy and contractual obligations.

Cookies and Analytics

Our website may use cookies and similar technologies for essential functionality, analytics, personalization, and advertising.

Where required by applicable law, visitors will be provided with relevant consent or privacy choices.

Marketing Communications

If you subscribe to marketing emails, you can unsubscribe using the link included in promotional messages or by contacting us.

Data Retention

We retain personal information for as long as reasonably necessary to operate our business, fulfill orders, maintain records, resolve disputes, and comply with legal requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of personal information, and to exercise other available privacy choices.

To submit a privacy request, contact support@cerolux.com.

We may need to verify your identity before processing certain requests.

Data Security

We use reasonable safeguards designed to protect personal information. However, no online transmission or storage method can be guaranteed completely secure.

International Processing

Personal information may be processed or stored in locations where Shopify and other authorized service providers operate, subject to applicable safeguards.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

Changes to This Policy

We may update this policy to reflect changes in our practices, services, or legal obligations. The latest version will be published on this page.

Contact Information

Cerolux

Email: support@cerolux.com

Website: https://cerolux.com